I’m frustrated

Two softwares fail to install

Hello

I got 2 software that came with my new sounds interface. Xpend!2 and CreativeFX.
Both are crashing half way of the installation.

The message saying:
"The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

I'm using the latest MacbookPro sierra.
I have no idea what to do. please help
Thank you
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