I’m frustrated

Ignite always fails to download.

You've heard this a million time already...Ignite always fails when trying to download. I've tried everything others have and what you have suggested. How can I get a copy? Why can't you split up the download so it isn't so large? I see that even the smallest thing I try to download from your site fails and it is not my computer, network, or search engine (Chrome or Firefox).
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