I’m frustrated

Can ́t use Vacuum Pro because it constantly crashes with Logic when opening the plugin

Just bought Vacuum Pro. I can ́t use it because it ́s always crashing with latest Logic 10.0.7 and Maverick 10.9.4 On my new Mac Pro. Crash log excerpt:

Process: Logic Pro X [736]
Path: /Applications/Logic Pro X.app/Contents/MacOS/Logic Pro X
Identifier: com.apple.logic10
Version: 10.0.7 (3166.30)
Build Info: MALogic-3166030000000000~1
App Item ID: 634148309
App External ID: 337342644
Code Type: X86-64 (Native)
Parent Process: launchd [199]
Responsible: Logic Pro X [736]
User ID: 501

PlugIn Path: /Library/Audio/Plug-Ins/Components/VacuumPro.component/Contents/Resources/VacuumPro.tmp/Contents/MacOS/VacuumPro
PlugIn Identifier: com.wizoo.VacuumPro
PlugIn Version: 1.0.2.18395 (1.0.2.18395)

Date/Time: 2014-08-01 16:57:14.232 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 6D620EFD-7D8B-7FE9-04C5-6FFBCF85014A

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008

VM Regions Near 0x8:
-->
__TEXT 00000001076ae000-0000000108771000 [ 16.8M] r-x/rwx SM=COW /Applications/Logic Pro X.app/Contents/MacOS/Logic Pro X

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.wizoo.VacuumPro 0x00000001424d0235 QWidget::frameGeometry() const + 9
1 com.wizoo.VacuumPro 0x0000000142421418 -[QCocoaWindowDelegate_VacuumPro windowDidMove:] + 312
2 com.apple.CoreFoundation 0x00007fff89202e0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
3 com.apple.CoreFoundation 0x00007fff890f682d _CFXNotificationPost + 2893
4 com.apple.Foundation 0x00007fff896ab7ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
5 com.apple.AppKit 0x00007fff8ad63ece -[NSWindow _setFrameCommon:display:stashSize:] + 1779
6 com.apple.logic10 0x0000000107db9be6 0x1076ae000 + 7388134
7 com.apple.logic10 0x0000000107ccf562 0x1076ae000 + 6428002
8 com.apple.logic10 0x0000000107cd44e4 0x1076ae000 + 6448356
9 com.apple.logic10 0x000000010782ceef 0x1076ae000 + 1568495
10 com.apple.logic10 0x00000001080d46d1 0x1076ae000 + 10643153
11 com.apple.logic10 0x00000001080d4683 0x1076ae000 + 10643075
12 com.apple.LogicUIKit 0x000000010b583a73 0x10b50c000 + 490099
13 com.apple.LogicUIKit 0x000000010b6d05c8 0x10b50c000 + 1852872
14 com.apple.LogicUIKit 0x000000010b588edf 0x10b50c000 + 511711
15 com.apple.LogicUIKit 0x000000010b5791ec 0x10b50c000 + 446956
16 com.apple.LogicUIKit 0x000000010b58d73c 0x10b50c000 + 530236
17 com.apple.AppKit 0x00007fff8ae47a58 -[NSWindow sendEvent:] + 11296
18 com.apple.logic10 0x0000000107832f3d 0x1076ae000 + 1593149
19 com.apple.AppKit 0x00007fff8ade65d4 -[NSApplication sendEvent:] + 2021
20 com.apple.logic10 0x0000000107bab9ab 0x1076ae000 + 5233067
21 com.apple.logic10 0x0000000107bab90d 0x1076ae000 + 5232909
22 com.apple.logic10 0x0000000107ba72f1 0x1076ae000 + 5214961
23 com.apple.logic10 0x0000000107bab98a 0x1076ae000 + 5233034
24 com.apple.logic10 0x0000000107bab90d 0x1076ae000 + 5232909
25 com.apple.AppKit 0x00007fff8ac369f9 -[NSApplication run] + 646
26 com.apple.AppKit 0x00007fff8ac21783 NSApplicationMain + 940
27 com.apple.logic10 0x0000000107b787d5 0x1076ae000 + 5023701
28 libdyld.dylib 0x00007fff8b9b05fd start + 1
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  • Hello,

    Thanks for posting. We would like to help you out. Contact AIR technical support to help you out over the phone with your Vacuum Pro software.

    AIR Music Tech World Headquarters (United States Office)
    Support Contact: 401.658.3131

    AIR Music Tech UK LTD (United Kingdom Office)
    Support Contact: +44 1252 896040

    InMusic GmbH (Germany Office)
    Support Contact: +49 2154-81299-20/-25

    AIR Music Tech Japan Corporation (Japan Office)
    Support Contact: +81-3-6277-2231

    AIR Music Tech South America (Brazil Office)
    Support Contact: +5511 - 3222-6476
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  • I’m happy
    Problem solved. It seems Vacuum Pro doesn ́t like my monitor configuration on my new Mac Pro (2x Dual DVI Adapter for 2x 30" monitors). I changed it and the crash is gone. The german support office gave me the right hint when they looked at the crash log.

    Thanks!

    best Siggi
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