Sorry to hear about your troubles. AIR Music Technology utilizes Pace/Eden security created by iLok. Any software that uses Pace/Eden security can be de-activated if necessary, using the included iLok License Manager which is installed with any AIR software title. The license can then be re-activated to any other computer or an iLok key, which is registered to the same user account. The following guide here walks through the steps necessary to deactivate and reactivate the licenses. Try it out. If you continue to have issues then please contact AIR Technical Support by logging onto www.airmusictech.com/support.